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All sales are final, no refunds. If you need to reschedule please email with at least 24 hours notice so that you do not forfeit your session. If you are more than 10 minutes late to your appointment, you forfeit the session. Time will not be added to your session if you are late. It will end regularly as scheduled per time slot.

By entering into an agreement to work together with Carina Viljoen through voluntary participation, the client agrees not to resort to abusive, threatening, defaming, violent, or harassing behaviour that causes the relationship to become hostile. In such an event, a written warning for a first-time offense will be issued. If, following such a warning, the client's behaviour continues on, or escalates to harassment, threats, verbal abuse, or other forms of abuse, Carina Viljoen reserves the right to terminate the working relationship without issuing a refund on any remaining sessions.

Disclaimer:

By participating in the services offered through Twin Flame Guide by Carina Viljoen, you acknowledge that she is not a Licensed Psychologist or Health Care Professional and her services do not replace the care of Psychologists or other Health Care Professionals. Spiritual Guidance is in no way to be construed or substituted as Psychological Counseling or any other type of therapy or medical advice. Your voluntary participation waives liability of Twin Flame Guide and Carina Viljoen.

If you feel you are experiencing a mental health crisis or are feeling suicidal, please immediately contact the National Suicide Prevention Lifeline at 1-800-273-8255 (US) or the number in your region or country.